
Client Background
A large FMCG manufacturing enterprise onboards 200+ machine operators every year and they required a scalable training solution to support operator training and maintenance operations across multiple production plants. Manual guidance methods were time-consuming and disrupted production schedules. They aimed to implement an immersive digital platform that could deliver hands-on training and real-time operational support without interrupting manufacturing workflows.
Challenges
Solution Engineered
Mixed Reality (MR)-based Interaction – Using XR headsets, operators can visualize machine components, instructions, and maintenance workflows in 3D directly on the shop floor, enabling intuitive step-by-step guidance.
Gesture-Based Accessibility – Hands-free gesture controls allow operators to navigate instructions and access operational guidance without interrupting ongoing work.
Digital Self-Service Knowledge Portal – Engineered centralized digital knowledge base provides on-demand access to SOPs, troubleshooting guides, and operational documentation to reduce downtime.
Real-Time Remote Expert Assistance – Operators can instantly connect with remote experts through the XR interface, enabling real-time troubleshooting and reducing delays caused by expert travel or availability.
Business Benefits
Technology
Summary
An extended reality (XR) training platform designed to improve operator training and on-the-job guidance across manufacturing plants. By combining mixed reality visualization, gesture-based interaction, and remote expert collaboration, the platform enables operators to access real-time guidance directly on the shop floor, reducing operational errors and accelerating skill development.