PLATFORM
ServiceNow
Dynamisch has delivered multiple ServiceNow deployments and brings unmatched talent and experienced experts to drive the unprecedented transformation to business growth and improve IT productivity. Our offerings include assisting clients on solutions like ServiceNow ITSM, ITOM, CSM, ITBM, and SAM. We combine our diverse domain expertise and experience with the ServiceNow capabilities and assist clients with consultancy, implementation, customization, and integration. Regardless of your business size and needs, whether you are looking to deploy a ServiceNow solution from scratch or simply want to customize your existing ServiceNow to fit your business requirement, our ServiceNow certified team of experts has got you covered. Our highly-skilled professionals have several years of experience working with strategies, business changes, and business process optimization and provide your organization with full lifecycle support for your customer’s ServiceNow implementation.
Having more than a decade of experience in ServiceNow implementation, our team of experts will help you assess your existing solutions, processes, and their preparedness for ServiceNow adoption. Whether you want to evaluate ServiceNow solutions for your business needs or simply want to upgrade your existing platform, our certified professionals are always here to help you make the most out of your ServiceNow investments.
Our ServiceNow customization services help to achieve a more relevant personalized solution and business workflows to fill in the gap and eliminate flaws to improve productivity. Our experts tune your ServiceNow configuration to make the system suited to your needs. We have experience working on multiple third-party ServiceNow integrations using REST and SOAP API. We can configure and customize any system elements in ServiceNow, right from access control and notifications to inbound email processing and process automation algorithms
Widely applauded for optimizing your business performance, our professionals specialize in integrating ServiceNow with existing legacy, on-premise, and cloud applications to increase efficiency, decrease operational cost, and lend you a single record system through ServiceNow CMDB.
Enabling your business to migrate to the ServiceNow platform more efficiently, our team of experts has proven experience in choosing and executing an effective migration strategy that suits your business needs. Facilitating a smooth data migration and integration setup between ServiceNow and other tools of your ecosystem, we eliminate operational risks and provide high-quality services and support to enhance your current IT infrastructure.
IT Service Management
IT Operations Management
Customer Service Management
IT Business Management
Software Asset Management
IT Service Management
IT Service Management
Encompassing a highly-experienced ITSM team, we craft a well-planned ITSM strategy for your business that aims to assist you with:
- Asset, project, knowledge, and configuration management
- SLA management and integration with other ITSM tools
- Incident, problem, change, and event management
- Real-time insights and better data visualization
- Service catalog and service provisioning
- Well-designed interactive dashboards
IT Operations Management
IT Operations Management
Leveraging the experience, expertise, and knowledge gained through working with over 30 clients, our team of experts in ITOM helps your business with:
- A single system of record for your entire IT infrastructure
- Automated data entry and CMDB updating
- Uninterrupted service availability
- Server and device management
- Smart event and alert analysis
Customer Service Management
Customer Service Management
Embracing a rich experience in Customer Service Management, we assist our partners with:
- Streamline communication across different parts of the business
- Complete service transparency between agents and customers
- Automated processes from the front office to the back
- Mechanized root cause identification and resolution
- Expanded self-service catalogs
- Enhanced case management
- Customer satisfaction surveys
IT Business Management
IT Business Management
Enabling businesses to reimagine their steps towards technologies, our team of ITBM experts are known for their abilities to:
- Deliver innovative software products that adhere to the latest market trends
- Independently manage the entire project life cycle from ideation to execution
- Enhance and simplify business processes from top-to-bottom or vice versa
- Maximize your ROI by guiding you to invest in the suitable applications
- Align applications with business goals and priorities
- Help you identify and improve resource utilization
- Streamline the financial planning process and much more
Software Asset Management
Software Asset Management
Recognized for adopting an organized and systematic approach towards serving our ServiceNow clients, our team in Software Asset Management helps businesses:
- Track, evaluate, and manage software licenses, compliance, and optimization
- Simplify and automate hardware and software asset allocation for new employees
- Get a consolidated view of SaaS, LaaS, and PaaS consumption and optimize cloud service costs with Cloud Insights
